Online Bidding Help Page
-Getting Started:
Click the picture to watch a short video about our system to get comfortable with the process. Then continue reading for more details.
There are three steps to complete before you can attend an online auction.
(1) Get a bidder number and password
(2) Sign up for the auction you want to attend
(3) Send in a bank letter for the auction.
1. Get a Bidder Number and Password (--First Time Users Only--)
-First go to our home page, www.equipmentfacts.com, and on the left hand side of the page you will see a link that says "Get a Bidder Number". Click there and fill out the online form, be sure to read the terms and conditions before you submit the form. You will receive an email within 24 hours with your bidder number and password. Keep these in a safe place; they are permanent and good for any Equipmentfacts auction.
2. Sign up for the Auction
-After you have your bidder number and password you must activate them for the auction you would like to bid on. From our homepage, locate the Hartland Machinery Auctioneers sale you want to attend. To the right hand side there will be a link labeled "Auction Details", click there. This will place you on the auction information page. Click the "Sign up for Auction" link on the bottom left, then enter your bidder number and password scroll down and read the terms and conditions for the auction. Be sure to click I accept the terms and conditions before you submit the form. If the application was successful you will be taken to a confirmation page.
3. The Bank Letter
-Hartland Machinery Auctioneers will require a Bank Letter in order to be approved to bid online, this is clearly stated in the terms and conditions for the auction. The Bank Letter must be faxed to 1-908-842-0427. If you are unable to obtain a Bank Letter, contact Hartland Machinery Auctioneers for any special consideration in order to be approved to bid online. Below is a Sample Bank Letter.
"Mr. (Customer Name) is a customer in good standing at our bank. We will guarantee the payment of checks on his account (account number) up to (specify amount) dollars for purchase at your auction in (Auction Location) on (Auction Date). We hereby agree that no stop payment will be issued in conjunction with this letter."
4. Logging in to an Auction
-Once you have completed steps 1-3 you are ready to attend the auction. On the day of the sale go to our homepage and locate the Hartland Machinery Auctioneers sale you would like to attend. Then you will see a flashing "Auction in Progress" button. Click there to login to the auction. You will be asked for your bidder number and password, then you will see the auction rules. Read the rules then click the "I agree" button at the bottom. Congratulations, you are now on the live Bidding Page.
Sample
of Live Bidding Page
-Bidding Window Features:
The bidding window has many features used during online bidding. Working clockwise from the top left of the sample picture above, follow the arrows from the description to the correct part of the bidding window:
-Live Video Feed
This will show the auction site and the equipment being sold.
-Lot Description
Here you will see information about the current lot being sold. This includes a lot number and features of the lot, as well as serial number, miles, and any other information available There may also be links to a video of the item in action.
-Current lot
Along the top of the page is the current lot, showing the lot number and name of the item.
-Bid History Window
This shows all of the bids for the current lot. Floor indicates a bid onsite.
-Bid Button
Click this to bid the asking price on a current lot.
-Asking Bid
This number will appear in red and is the amount the auctioneer is asking for a lot. When you click the bid button this is the amount you are bidding.
-Current Bid
This is the current high bid held by the auctioneer. If you are the high bidder your bidder number will appear below this number.
-Sale Catalog Button
Clicking this at any time during an auction will open the sale day catalog in a new window. It will show all the lots being offered online.
-My Purchases Button
Clicking this at any time during the auction will open a new window that shows all the lots you were the high bidder for at the auction. This list must be confirmed by the auctioneer before the sales are final.
-Chat Button
Type a message in the small bar to the left of this then click chat to send a message to an auction administrator. This is often used during choice lots where you must message the lot number(s) to the auction administrator or you will receive the first lot of the choice by default. Any message you send can only be seen by the auction administrator.
-Chat Module
Here is where you will see any messages sent out by the auction administrators. This may include special announcements, extra lot details, or a reply to a message you sent in.
-Thumbnail Images
Click these small pictures to enlarge. The first
picture on the far left is displayed by default. Pictures will include overall
condition, miles and hours if available.
-Choice
When an auctioneer offers choice on similar items, you can purchase any of them or all if you are the high bidder. We will automatically display the first lot. Regardless of which one you want, bid on this lot. Once the lot sells, if you are the high bidder, boxes will display on your screen only for you to choose which ones you want. You can pick the first one only, the second and fourth, the third one or all. Just click on the boxes! If you do not make a choice, you will automatically get the first one only.
See Photos Below:
Paying for the items you
purchased:
Once the auction is over, Equipmentfacts provides the auctioneer with your information: Bidder Number, Name, Company Name, Address, Phone & Fax Numbers. They will invoice you for the full amount - including our commission - usually the very next day, via fax.
-Troubleshooting:
-Invalid Bidder Number or Password
If you try to login to an auction and you get the message, "Invalid Bidder Number or Password", either you have not signed up or you have not yet been approved to bid for this auction.
-Not Signed up?
-To activate your bidder number, first go to our home page, www.equipmentfacts.com, and locate the auction you would like to attend on the calendar.
-Second click the "Auction Details" button to the right of the auction you would like to attend.
-Third on the bottom left of the next page click "Sign up for Auction" and fill out the form.
After you click "Sign up" at the bottom of the page you will be redirected to a confirmation page. If you do not see the confirmation message then the sign up form was not filled out correctly, be sure to click the I accept box near the terms and conditions before you click sign up at the bottom of the form.
-This step must be done for each auction you would like to attend. It is also recommended that you do this step well in advance of the auction.
-Already Signed Up?
Hartland Machinery Auctioneers will require a bank letter before you can bid at their auction. If you have done the sign up step but still cannot log in we may need a bank letter from you. This will be clearly stated in the terms and conditions of each auction. Fax the bank letter to 908-842-0427, not the auctioneer.
If you have any other questions please call us at 908-788-2025 or email Info@equipmentfacts.com